Shipping & Returns Orders are packaged and shipped the same day for Guaranteed  Delivery, Unless payments was stoped or not cleared.. Deliveries to the UK can be expected Next day,  Unless payments are received after 2pm. . All other destinations should allow for 3 to 14 days delivery. International Customers:   We are aware that some countries do not allow the importation of certain products and might confiscate them outright or give you the option to pay the import duty and still receive your goods. Due to stringent customs restrictions in NEW ZEALAND, AUSTRALIA, BULGARIA, SOUTH AFRICA and ITALY. We unfortunately no longer ship to these countries. In this unlikely event, we can unfortunately not refund your order so please ensure that you are able to import our products before purchase. Return and Refund Policy Any orders lost, damaged beyond use, confiscated or delayed for more than 30 days from date of order, will be replaced FREE of charge, once only. No cash refunds will be entertained.